FACILITIME is a flexible and effective tool for managing tasks, processes and employees.
Made for businesses with a mobile workforce, it connects your office employees with your field force representatives in real time:
your field force representative uses a personalized app on his Android device
your office employee manages the process through the web portal.
This setup provides an opportunity to effectively assign tasks, perform them successfully and control the process throughout.
The manager assigns jobs in real time and monitors their execution: when the assignment was received, when the employee started to perform it, when the job was completed, etc.
All work history is one click away, including every assignment with detailed entries about its completion or suspension. If your field technician encountered an obstacle and was unable to finish the job, this will also be registered in FACILITIME, and the responsible personnel will be informed.
Your tech sees all tasks and customers he's been assigned to on a map inside the app. This allows him to arrange his job schedule from the first client to the last, according to distance and traffic data. Your company's resources will be utilized more effectively.
Your employee receives new jobs in real time. The app on his mobile device alerts him about a new task by sending a push notification. When he receives the notification, he confirms his status and accepts or rejects the task. This is immediatelly visible to his manager.
FACILITIME provides you with the possibility to add more jobs to an existing list and supply more information, even if the field tech is already with the customer. This helps resolve unexpected problems in a timely manner.
To sign off a completed job, the customer will simply leave a signature in your employee's FACILITIME app, so most of the documents will be in the cloud from that point on.
When he/she signs the job sheet, the client will also quickly evaluate the quality of the received service. This provides an opportunity to objectively evaluate your employees and offer them possibilities to improve where needed.
All paper documents will be digitized and accessed through FACILITIME. Sharing them with your employees and clients will take only moments. This includes job sheets, estimates, orders and invoices.
The process of exchanging the documents will become clear and simple: after your tech has filled out and sent the job sheet, it will become visible to the manager on the web portal, and the customer will automatically receive it via email.
Using FACILITIME instead of printing and copying paper documents helps you to reduce your carbon footprint and protect the environment.
Encountering an obstacle? Do you wish to leave a note? Just take a picture with your mobile device and mark the area in question – all without leaving the app. This useful visual information can be attached to a job sheet or another document.
FACILITIME works both online and offline. The employee will not be interrupted from filling out the documents when there's no internet connection. The system will send the data automatically when the device connects to a cell network or WiFi.
FACILITIME can detect the location of your employee. This helps you efficiently reassign tasks. For instance, you'll be able to see which one of your techs is closest to the job site.
NFC lock and QR code scanning integration allows you to make sure the job was done responsibly. For example, upon your decision, your employee may only begin his assignment once he's scanned the NFC sticker in the property of your customer. This action might be repeated after finishing the job.
Your employees will constantly report the status of their jobs, and will inform you directly about materials used or a lack of materials. You will be able to order goods you need more quickly, and manage your stock better. This will allow you to plan and utilize your resources efficiently.
The FACILITIME web portal has a feature to transform any raw data collected in the system into visual statistical reports.
Utilize these extensive reports to plan and forecast accurately: simplify and shorten processes, notice every opportunity and challenge. Make logical, fact-based decisions based on the data at your disposal.
We integrate FACILITIME with other business management platforms: customer relationship management, accounting, warehouse management systems. This tool can be fully customized to fit your business needs and complement any tools and systems you might already use.
FACILITIME personalized app allows you to effortlessly attach additional digital documents to any existing task.
How do you assign tasks to your mobile workforce? Do your employees receive task-related information in time? How do you expedite these processes? FACILITIME will help you find the right answers to these questions. Watch the short video to find out how the information flows between mobile and office workers and see for yourself how intuitive this tool is.Find out more
A plan that suits your business needs
Licenses 1-3 employees